Wednesday, April 25, 2012

A-Z Challenge: V - Verbose

V is for Verbose

I looked through a lot of my posts for this A-Z Challenge and decided I have been decidedly Verbose. I looked up this word and was horrified. Here are some of the definitions I found:

In the interests of being the opposite of verbose, therefore, I am going to shut up. Instead, I am offering you Virgin and THE funniest complaint letter I have ever read. It makes me laugh every time I read it. It's brilliantly written. This guy should win an award. Apparently, Richard Branson replied personally. I have to warn you, though, it's a little verbose.

Dear Mr Branson,

REF: Mumbai to Heathrow 7th December 2008

I love the Virgin brand, I really do which is why I continue to use it despite a series of unfortunate incidents over the last few years. This latest incident takes the biscuit.

Ironically, by the end of the flight I would have gladly paid over a thousand rupees for a single biscuit following the culinary journey of hell I was subjected to at the hands of your corporation. Look at this Richard. Just look at it:

I imagine the same questions are racing through your brilliant mind as were racing through mine on that fateful day. What is this? Why have I been given it? What have I done to deserve this? And, which one is the starter, which one is the dessert?

 You don’t get to a position like yours Richard with anything less than a generous sprinkling of observational power so I KNOW you will have spotted the tomato next to the two yellow shafts of sponge on the left. Yes, it’s next to the sponge shaft without the green paste. That’s got to be the clue hasn’t it. No sane person would serve a dessert with a tomato would they. Well answer me this Richard, what sort of animal would serve a dessert with peas in:

I know it looks like a bhaji but it’s in custard Richard, custard. It must be the pudding. Well you’ll be fascinated to hear that it wasn’t custard. It was a sour gel with a clear oil on top. It’s only redeeming feature was that it managed to be so alien to my palette that it took away the taste of the curry emanating from our miscellaneous central cuboid of beige matter. Perhaps the meal on the left might be the desert after all.

Anyway, this is all irrelevant at the moment. I was raised strictly but neatly by my parents and if they knew I had started dessert before the main course, a sponge shaft would be the least of my worries. So let’s peel back the tin-foil on the main dish and see what’s on offer.

I’ll try and explain how this felt. Imagine being a 12-year-old boy Richard. Now imagine it’s Christmas morning and you’re sat their with your final present to open. It’s a big one, and you know what it is. It’s that Goodmans stereo you picked out the catalogue and wrote to Santa about. Only you open the present and it’s not in there. It’s your hamster Richard. It’s your hamster in the box and it’s not breathing. That’s how I felt when I peeled back the foil and saw this:

Now I know what you’re thinking. You’re thinking it’s more of that Bhaji custard. I admit I thought the same too, but no. It’s mustard, Richard. MUSTARD. More mustard than any man could consume in a month. On the left we have a piece of broccoli and some peppers in a brown glue-like oil and on the right the chef had prepared some mashed potato. The potato masher had obviously broken and so it was decided the next best thing would be to pass the potatoes through the digestive tract of a bird. Once it was regurgitated it was clearly then blended and mixed with a bit of mustard. Everybody likes a bit of mustard Richard.

By now I was actually starting to feel a little hypoglycaemic. I needed a sugar hit. Luckily there was a small cookie provided. It had caught my eye earlier due to its baffling presentation:

It appears to be in an evidence bag from the scene of a crime. A CRIME AGAINST BLOODY COOKING. Either that or some sort of back-street underground cookie, purchased off a gun-toting maniac high on his own supply of yeast. You certainly wouldn’t want to be caught carrying one of these through customs. Imagine biting into a piece of brass, Richard. That would be softer on the teeth than the specimen above.

I was exhausted. All I wanted to do was relax but obviously I had to sit with that mess in front of me for half an hour. I swear the sponge shafts moved at one point. Once cleared, I decided to relax with a bit of your world-famous on-board entertainment. I switched it on:

I apologise for the quality of the photo, it’s just it was incredibly hard to capture Boris Johnson’s face through the flickering white lines running up and down the screen. Perhaps it would be better on another channel:

Is that Ray Liotta? A question I found myself asking over and over again throughout the gruelling half-hour I attempted to watch the film like this. After that I switched off. I’d had enough. I was the hungriest I’d been in my adult life and I had a splitting headache from squinting at a crackling screen.

My only option was to simply stare at the seat in front and wait for either food, or sleep. Neither came for an incredibly long time. But when it did it surpassed my wildest expectations:

Yes! It’s another crime-scene cookie. Only this time you dunk it in the white stuff. Richard…. What is that white stuff? It looked like it was going to be yoghurt. It finally dawned on me what it was after staring at it. It was a mixture between the Bhaji custard and the Mustard sauce. It reminded me of my first week at university. I had overheard that you could make a drink by mixing vodka and refreshers. I lied to my new friends and told them I’d done it loads of times. When I attempted to make the drink in a big bowl it formed a cheese Richard, a cheese. That cheese looked a lot like your bhaji-mustard.

So that was that, Richard. I didn’t eat a bloody thing. My only question is: How can you live like this? I can’t imagine what dinner round your house is like, it must be like something out of a nature documentary.

As I said at the start I love your brand, I really do. It’s just a shame such a simple thing could bring it crashing to its knees and begging for sustenance.

Yours sincerely…

So, are you laughing? Let me know if you found it as funny as I did.

  • full of words, wordy
  • given to wordiness; a verbose orator
  • using or containing an excess of words, so as to be pedantic or boring
  • Using or containing a great and usually an excessive number of words; wordy
So, basically, I use far too many words and, quite possibly, am boring. OMG! My worst nightmare. Boring and wordy. Argh!


  1. LOL yeah that was good, hate having such a mess in front of me as well. I think I am a tad Verbose as well, but oh well.

  2. That food can't be real lol. Has anyone counted the amount of time he uses Richard in his letter? :P

    1. I know - it looks pretend it's so bad. I think it was a genuine complaint letter tho.

  3. Both your intro and the letter to Branson have made me grin from ear to ear :-)

    Once many years ago on Air India, a 20 hour journey, they served chicken and rice twice in a row, so I asked for the vegetarian option for third time lucky.

    They gave me rice.

    1. Thanks Lucy. Ha ha rice surprise! - how funny, although not for you at the time.

  4. That may well be one of the best letters EVER! I have to say, verbose or not, yours is the only A-Z challenge that I have read and enjoyed every time. This is the best so far.

    1. Excellent, go glad you enjoyed it. And aww you made my day - thanks Bridget :)

  5. I am verbose too! LOL And that story is hilarious. Well airplane food does suck.

    Sonia Lal @ Story Treasury

    1. Thanks Sonia - yes, I think it's getting worse, although that takes the biscuit ... the crime scene biscuit LOL

  6. That just made my Friday morning, although sadly at work I am unable to see the pictures to go with it, so will revisit tonight at hoem and see the evidence that no doubt delights the story even more!